ybajee Privacy Policy

Introduction and Scope

ybajee ("we", "our", or "platform") is an online casino and betting service operating for players in Bangladesh. This privacy policy ("Policy") applies to the ybajee website (https://ybajee.cam) and all related services.

When you register with ybajee, use our platform, or access any of our services, you agree to the terms of this privacy policy. If you do not agree with this policy, we ask that you refrain from using our services.

The purpose of this policy is to ensure complete transparency about your personal information and to inform you what data we collect, how we use it, and how we keep it safe. ybajee believes that data protection is not just a legal obligation, but a fundamental commitment to our users.

What Information We Collect

We collect various types of information to provide you with services on ybajee. This information comes from two main sources: what you voluntarily provide and what our system collects automatically.

A. Personal Identity Information

The following information is collected from you at the time of registration:

• Full name (in Bengali or English)
• Date of birth (for age verification — minimum 21 years)
• Valid email address
• Password (stored in encrypted form)
• Mobile number
• Current address
• National ID card or passport number (for identity verification)

B. Financial Information

We collect the following for transaction processing:

• bKash, Nagad, or Rocket mobile wallet number
• Deposit and withdrawal history
• Transaction amounts and dates
• Payment method verification details

C. Automatically Collected Information

The following information is collected automatically while you use the ybajee platform:

• IP address and device type
• Browser and operating system information
• Cookie and local storage data
• Game play history and preferences
• Time spent on the platform and navigation patterns
• Login time and location information

Use of Information and Purpose

ybajee uses collected information only for specific and legitimate purposes. The main purposes for which we use your information are detailed below:

1. Account Management and Identity Verification

Your information is used to properly create, manage, and secure your account, and to confirm your identity. This includes age verification (confirming 21+) and prevention of identity fraud.

2. Transaction Processing

Financial information is used to process your deposit and withdrawal requests quickly and securely. The minimum deposit and withdrawal limit at ybajee is ৳500, and withdrawals are generally completed within 15 minutes to 2 hours.

3. Customer Support

Our support team uses your information to resolve issues and answer your questions. ybajee offers 24/7 live chat support in Bengali.

4. Security and Fraud Prevention

Data is analysed to ensure account security, prevent unauthorised access, and detect fraudulent activity.

5. Ensuring Responsible Gaming

Your gaming patterns are monitored to identify unusual behaviour, and responsible gaming tools are activated when needed.

6. Legal Compliance

Information may be retained and processed to comply with applicable laws, regulations, and regulatory guidance.

Sharing Information with Third Parties

ybajee never sells your personal information or transfers it to third parties for commercial purposes. However, limited information may be shared in certain specific circumstances:

A. Service Provider Partners

Payment processors (bKash, Nagad, Rocket), technology service providers, and security service providers may receive limited information. They may use the information only to perform specific functions, and we have strict confidentiality agreements with them.

B. Game Software Providers

Our game partners such as Pragmatic Play, Spribe, PG Soft, JILI, and other providers may receive certain technical information for the purpose of operating games. However, they will not have access to your full personal identity.

C. Legal Obligations

Information may be disclosed in compliance with court orders, lawful requests from law enforcement agencies, or directives from regulatory bodies.

D. Business Transfers

In the event of a restructuring, merger, or acquisition of the ybajee business, information may be transferred to the new owner. Users will be notified in advance in such cases.

Cookies and Tracking Technologies

ybajee uses cookies and similar technologies to improve your browsing experience and ensure the platform functions correctly. Cookies are small text files stored on your device.

Essential Cookies

These cookies are essential for the core functionality of the platform. They include maintaining your login session, security verification, and saving your language preferences. These cookies cannot be disabled.

Functional Cookies

These cookies are used to remember your preferences and settings, such as your preferred game category or display settings.

Analytics Cookies

Anonymous statistics are collected to analyse platform performance and improve the user experience.

Cookie Controls

You can manage or delete cookies through your browser settings. However, disabling essential cookies may cause some ybajee services to not work properly.

Data Security Measures

ybajee uses industry-standard security measures to protect your information. Our security framework is multi-layered and continuously updated.

• SSL/TLS Encryption: All data transmission between your browser and our servers is protected by SSL encryption.
• Password Hashing: Your password is never stored directly — it is kept in encrypted form using a strong hashing algorithm.
• Two-Factor Authentication: We offer two-factor authentication (2FA) for added security.
• Firewall and DDoS Protection: Our servers are protected by advanced firewalls and DDoS protection systems.
• Regular Security Audits: Our systems are regularly tested by third-party security experts.
• Data Backup: Your information is stored in secure, encrypted backups.
• Staff Training: All our staff are trained in privacy and data protection and are bound by strict confidentiality agreements.

Data Retention Period

ybajee retains your information only for as long as necessary. Retention periods vary depending on the type of information:

Account Information

All account information is retained for as long as your account is active. After an account is closed, core information may be kept for a specified period to meet legal obligations.

Transaction Records

All records of financial transactions are retained for the long term in accordance with regulatory requirements. This is necessary for dispute resolution and auditing.

Gaming History

Your gaming history is retained for responsible gaming monitoring and dispute resolution.

Marketing Communication Data

If you withdraw your consent, information used for marketing communications will be deleted promptly, though information required by legal obligations may be retained.

Your Rights and Controls

ybajee believes you should have full control over your own information. Your rights are detailed below:

Right to Access

You may request at any time to know what information we hold about you. We are required to provide this information within a specified timeframe.

Right to Rectification

If there is any inconsistency or error in your information, you may request a correction. ybajee will make the correction after appropriate verification.

Right to Erasure

In certain circumstances you may request that your information be deleted. However, if legal obligations apply, some information may not be possible to delete.

Right to Data Portability

You have the right to receive your information in a structured, commonly used format.

Right to Object to Processing

You may object to the processing of your information for specific purposes, particularly in the case of marketing communications.

Right to Withdraw Consent

You may withdraw your consent at any time. However, any processing completed before the withdrawal of consent will remain lawful.

Protection of Minors' Information

ybajee strictly refrains from providing services to anyone under the age of 21. Our platform is for users aged 21 and above only.

We verify age at registration, and if an account is confirmed to belong to a person under 21, that account will be closed immediately and all collected information will be deleted.

If you become aware that a minor has created an account on ybajee, please notify our support team immediately.

About Third-Party Services

ybajee's game library includes games from various third-party game software providers. These providers are governed by their own privacy policies.

Payment service providers such as bKash, Nagad, and Rocket have their own privacy policies. When using these services, their respective policies will apply.

ybajee is not responsible for the privacy practices of third-party services. However, we only work with trusted and secure partners.

Policy Changes & Updates

ybajee reserves the right to update this privacy policy at any time. Changes may be prompted by new legal requirements, the introduction of new services, or changes in our business operations.

For significant changes, we will:

• Post a clear notice on the website
• Notify you via your registered email about the update
• Update the "Last Updated" date at the top of the page

If you continue using the platform after an update, you will be considered to have accepted the revised policy. We recommend that you review this page regularly.

Contact & Complaints

If you have any questions, concerns, or complaints about this privacy policy, please contact our dedicated support team.

We take requests and complaints related to your information with the utmost seriousness and are committed to resolving them as quickly as possible.

Ways to reach our privacy team:

• Email: [email protected]
• Live Chat: 24/7 support available in Bengali

We will promptly investigate and resolve any complaint upon receipt.